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Services
Reply has the experience and the expertise to help enterprises to implement effective mobile services. Reply can support its customers through all the different activities conducted to deliver mobile services, in order to ensure an integrated service lifecycle management. The phases to implement mobile services are Plan, Build and Run.
01.
Plan
Relying on its experience on many successful projects, Reply defined the Mobile Readness Assessment, a proprietary methodology to verify the adoption level of mobile technologies inside the enterprise and to identify business opportunities supported by new mobile services. Read More
02.
Build
Integrating GAIA with all the enterprise IT platforms, contents and applications can be delivered on different mobile channels. Reply manages processes and technologies for system integration enabling interoperability between GAIA and the customer's systems. Read More
03.
Run
With the adoption of GAIA, which ensures reliability of mobile service delivery, Reply designs and implements mobile services, helping its customer to maximize efficiency.
Support activities focus both on mobile services and on frameworks evolution. Read More
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GAIA Mobile|Living|Framework consists of five main functionalities:
• Heterogeneous Data Source Integration – the framework is able to interface heterogeneous data sources to retrieve the requested information and content;
• Protocol Management – the framework includes a variety of connectors that implement both synchronous protocols as WAP and HTTP and asynchronous protocols as SMPP, 3GPP MMx, SMTP and others;
• Device Detection – the framework recognises the terminal that requests access to the content or services and picks up its characteristics from the device database;
• Device Management – the framework maintains a database, periodically updated, with a set of extendible attributes that describe the characteristics of the devices;
• Content Selection, Adaptation and Protection – the framework selects and adapts the content according to the characteristics of the terminal that initiated the request. Further, the framework allows to protect content through the use of DRM functionalities.
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